|
Privacy Policy and Service Marks
INTRODUCTION: We have a strong
commitment to providing excellent service to all
of our customers, including respecting their concerns
about privacy. We understand that visitors to
our website may have questions about whether and
how this website collects and uses information.
Accordingly, we have prepared this statement to
inform you of our privacy principles. Use of this
website by you will be deemed as your acknowledgment
and acceptance of this privacy statement.
BROWSING: Visitors who browse this website
do so on an anonymous basis. We have not configured
this website to collect any information from your
computer without your input. This means that,
unless you voluntarily and knowingly provide us
with information, we will not know your identity,
your e-mail address, or any other information
identifiable to you.
INTERNET PROTOCOL (IP) ADDRESS: An IP address
is a number that is automatically assigned to
your computer every time you browse the Internet.
When users request a page from our site, our servers
log the user's current IP address. We use IP addresses
to help diagnose problems. We do not link IP addresses
to anything personally identifiable. Thus, each
user session is anonymous.
INFORMATION: When we need to collect information
from you, we will ask you to voluntarily supply
us with the information we need. For example,
if you would like to make a reservation at one
of our hotels, we will ask you for information
such as name, address, telephone number, e-mail
address, credit card type, credit card number,
expiration date and room preference (non-smoking
room or no preference) to process your reservation.
We will use your e-mail address to send a confirmation
and, if necessary, might use the other information
to contact you for help to process the reservation.
When we ask you for personal data when making
a reservation or purchasing a gift certificate,
including your name, address and credit card data,
it is transferred over a Secured Sockets Layer
(SSL) line provided you are using a SSL enabled
browser such as Microsoft Internet Explorer or
Netscape Navigator. This ensures that your information
is encrypted as it travels over the Internet.
This secure mode is enabled before any such information
is transmitted from your computer. You will know
you are in secure mode when the padlock icon in
the lower right hand corner of the computer screen
appears in the locked position. In addition, when
accessing a secure server, the first characters
of the site address with change from "http" to
"https". After information reaches us it is stored
on a secure server that resides behind a firewall
that is designed to block access from outside
the Company.
We may also ask you to fill out an online customer
survey, to obtain your suggestions or comments
about your use of our services, or for similar
purposes. Providing this information is voluntary.
We also, at times, may use an interactive dialogue
product to assist visitors while on certain web
pages. The content of the dialogue is not identifiable
to you unless you voluntarily provide us with
your name or other information regarding your
identity. The dialogue product is used only to
facilitate your visit by providing the additional
information you request, and the content will
not be stored and used by us except for quality
assurance and statistical analysis purposes, so
that we can better anticipate our prospective
customers' needs.
COOKIES: Like many companies, from time
to time we may use "cookie" technology on our
Site. When you visit our site, the cookie tells
us whether you've visited us before or are a new
visitor, where you were referred from and also
tells us if you booked. The cookie does not track
any personal information about you or provide
us with any way to contact you, and the cookie
does not extract any information from your computer.
USE OF INFORMATION: We treat the information
you provide to us as confidential information;
it is, accordingly, subject to our company's security
procedures and strict corporate policies regarding
protection and use of confidential information.
Because laws applicable to personal information
vary by country, our hotels or other business
operations may put in place additional measures
that vary depending on the applicable legal requirements.
Information is generally processed and stored
in the United States, in which data protection
laws are not as comprehensive as in the European
Union. Information gathered is used only for the
purpose for which the information was collected
and is not used or shared with other companies.
The personal information you provide to us for
making a reservation is made available to the
applicable hotel for the purpose of meeting your
reservation request. If you cancel your reservation,
the information is stored for record keeping purposes
only and is not accessed again. After completing
your stay the information you provide may be used
for direct marketing our hotel. We may use the
services of a third party mail house for the sole
purpose of mailing materials.
DISCLOSURE OF INFORMATION & OPT-OUT: We
will not sell, trade, rent or release such information
to entities outside of the family of hotels, for
their use without your approval and giving you
the opportunity to opt-out.
Links to Other Sites: If you choose to
leave this site via links to other hotel sites,
including those of advertisers, we are not responsible
for the privacy policies or content of those sites,
nor are we responsible for the cookies those sites
might deposit on your hard drive.
MINORS: Our web sites do not sell products
for purchase by children. If you are under 18,
you may only use our web sites with the involvement
of a parent or guardian.
LEGAL ISSUES: We will disclose personal
information when required by law or in good faith
belief if such action is necessary or desirable
to comply with the law, protect or defend the
rights or property of our hotels, the site or
its users.
PRIVACY STATEMENT CHANGES: In the future,
we may need to change the privacy statement for
our properties. All changes will be made here
so that you will always know what information
we gather, how we might use that information and
whether we will disclose it to anyone. Changes
in the privacy statement will only affect our
treatment of information supplied by you to us
following the effective date of such changes,
i.e., for information supplied by you prior to
the change in the privacy statement, we will continue
to honor the obligations of the privacy statement,
for such information, in effect when the information
was originally supplied by you. Information entered
or re-entered following a change in the privacy
statement will be governed by the new privacy
statement.
CONCLUSION: Your privacy concerns are important
to us. We hope this privacy statement has been
helpful to you. If you have any questions about
this privacy statement or privacy concerns please
contact us.
|
